Only when you can't answer
The phone rings at your place as always. If nobody picks up within a few rings, or you're closed, Sofia answers.
Phone answering for restaurants
Sofia picks up while the kitchen is busy.
An AI receptionist who answers the restaurant's guests around the clock in Danish, Swedish, Norwegian and English, from your own opening hours, menu and rules.
How it sounds
- Sofia
Hi, you've reached Restaurant Havnen. You're speaking with Sofia, the restaurant's AI assistant. How can I help?
- Customer
We're twelve for a birthday next month. Can you take us?
- Sofia
We can certainly talk about that. Which date did you have in mind?
- Customer
Saturday the 14th, in the evening.
- Sofia
Thank you. I'll send your request to the restaurant, and they'll call you back tomorrow.
- Message sent to the restaurant · 17:52
Example call with a fictional restaurant
What Sofia handles for the restaurant
Table requests
She takes requests for a table with date, time and number of guests and sends them to you, so you confirm.
Groups and parties
She takes the enquiry with date and numbers, so you can call back with an offer.
Opening hours, address and menu
She answers from what you've given her.
Allergies
She only answers from your own information. If she doesn't know, she doesn't guess; she passes the question on to you.
Four languages
She answers in Danish and switches to Swedish, Norwegian or English by herself when the caller speaks it.
Transfers
If the caller asks to speak to you, she puts them through during opening hours.
We don't store any audio recordings of the calls, and our servers are in Germany, in the EU.
Two ways to use Sofia
All the way
Sofia takes every call and handles what she can. If the caller wants to talk to you, she transfers the call during opening hours.
What restaurants ask
Can Sofia reserve tables?
She takes the request for a table with date, time and number of guests and sends it to you. You confirm the table with the guest yourselves.
Can she answer questions about allergies?
Only from the information you've given her. If she doesn't know, she doesn't guess; she passes the question on to you.
What about calls in the middle of dinner service?
That's exactly where she helps: if nobody picks up within a few rings, Sofia answers, so the kitchen and the waiters can stay with the guests.
What does it cost?
From 995 DKK a month excluding VAT for about 150 calls (300 minutes). No lock-in, and setup costs the same as one month.
Hear Sofia for yourself.
In the demo she answers the phone for a clinic. Call her in the browser and hear how she sounds.