What does phone answering cost?
The price depends mostly on how many calls you get and when the phone needs answering. Here is what drives the price, and how to work out what you need.
Three kinds of solution
- Staffed answering service: staff at another company answer your phone. The price depends on the company and is often a monthly fee plus a charge per call.
- AI receptionist: a voice assistant answers the phone around the clock. With Frontring it costs from 995 DKK a month excluding VAT.
- Voicemail: often included in your phone plan, but callers can only leave a message.
What drives the price
- How many calls and minutes you have a month.
- When the phone needs answering: only during opening hours, or also evenings and weekends.
- Whether you pay per call, per minute or a fixed price.
- Setup fee and lock-in.
- Languages and extra tasks, such as booking.
How to work out what you need
- Check your call log for how many calls you miss in a typical week.
- Multiply by four for a monthly figure.
- Allow a couple of minutes per call: 150 calls at two minutes is 300 minutes.
- If Sofia is to take every call, count all calls, not just the ones you miss.
Ask this before you choose
- What does a call or a minute beyond the plan cost?
- Are evenings, weekends and holidays included?
- Is there a lock-in or notice period?
- What does setup cost?
- How do you get the messages, and how fast?
- Where is the information about your customers stored?
Frontring's prices
Basic is 995 DKK (about 150 calls), Standard 1,995 DKK (about 350 calls) and Pro 2,995 DKK (about 600 calls) a month excluding VAT. There is no lock-in, and all four languages are included.
Questions about the cost of phone answering
What does phone answering cost a month?
It depends on how many calls you get and when the phone needs answering. With Frontring an AI receptionist costs from 995 DKK a month excluding VAT for about 150 calls, around the clock.
How do we know how many calls we miss?
Check the call log on your phone or in your phone system, and count the unanswered calls over a typical week.
What should we compare when choosing?
The price for your own number of calls, whether evenings and weekends are included, what extra calls cost, setup and lock-in.
Is there a lock-in with Frontring?
No, there is no lock-in on the subscription.
Find the right plan.
See the pricing, or call Sofia in the browser and hear how she sounds.