Only when you can't answer
The phone rings at your place as always. If nobody picks up within a few rings, or you're closed, Sofia answers.
Phone answering for hair salons
Sofia picks up while your hands are in someone's hair.
An AI receptionist who answers the salon's customers around the clock in Danish, Swedish, Norwegian and English, from your own prices and opening hours.
How it sounds
- Sofia
Hi, you've reached Salon Lys. You're speaking with Sofia, the salon's AI assistant. How can I help?
- Customer
What does a women's haircut cost?
- Sofia
A women's haircut is 495 DKK. Shall the salon call you back to find a time?
- Customer
Yes, ideally a day next week after four.
- Sofia
I'll let them know. They'll call you back today.
- Message sent to the salon · 14:36
Example call with a fictional salon
What Sofia handles for the salon
Prices and services
She answers from your own price list: cuts, colour, perms and whatever else you offer.
Appointment requests and cancellations
She takes them and emails them to you, so you confirm the time with the customer.
Opening hours and address
What customers call about most, they get an answer to straight away.
No guessing
If she doesn't know the answer, she promises nothing and makes sure you call back.
Four languages
She answers in Danish and switches to Swedish, Norwegian or English by herself when the caller speaks it.
Transfers
If the caller asks to speak to you, she puts them through during opening hours.
We don't store any audio recordings of the calls, and our servers are in Germany, in the EU.
Two ways to use Sofia
All the way
Sofia takes every call and handles what she can. If the caller wants to talk to you, she transfers the call during opening hours.
What salons ask
Can Sofia book appointments?
She takes the request for an appointment and emails it to you with the caller's name, number and what they want. You confirm the time with the customer yourselves. Want Sofia connected to your booking system so she books directly? Write to us and we'll look at it together.
Can she handle cancellations?
Yes. She takes cancellations and requests to move an appointment and sends them to you, so you can update the calendar.
What if a customer asks something she doesn't know?
She doesn't guess. She takes the caller's name and number and sends you a message so you can call back.
What does it cost?
From 995 DKK a month excluding VAT for about 150 calls (300 minutes). No lock-in, and setup costs the same as one month.
Hear Sofia for yourself.
In the demo she answers the phone for a clinic. Call her in the browser and hear how she sounds.